Please note that there will be some changes to our opening hours during the festive period including some service closures. See below for information.

Christmas 2025 opening hours:

Please note that there will be some changes to our opening hours during the festive period including some service closures. See below for information.

Tuesday 23rd December: 9:00am – 5:00pm

Wednesday 24th December (Christmas Eve): 9:00am – 5:00pm

Thursday 25th December (Christmas Day): Closed

Friday 26th December (Boxing Day): Closed

Saturday 27th December: Build on Belief in High Wycombe at 10:00am – 4:00pm

Sunday 28th December: Build on Belief in High Wycombe at 10:00am – 4:00pm

Monday 29th December: 9:00am – 5:00pm

Tuesday 30th December: 9:00am – 5:00pm

Wednesday 31st December (New Year’s Eve): 9:00am – 5:00pm

Thursday 1stJanuary 2026: Closed

Friday 2nd January 2026: 9:00am – 5:00pm

Saturday 3rd January 2026: Build on Belief in High Wycombe at 10:00am – 4:00pm

Sunday 4th January 2026: Build on Belief in High Wycombe at 10:00am – 4:00pm

Please note that ORB staff members will be onsite to support between 12:00pm and 4:00pm on 27/12/2025 and 28/12/2025.

I need help out of hours, what can I do?

Non-emergency:

Please call 111 or visit 111.nhs.uk

You can also contact your GP.

Emergency:

Please call 999 or visit your local Accident and Emergency department (A&E) if it is safe for you to do so.

Mental health crisis:

If you find yourself in a mental health crisis and need urgent support, call 111 and select option 2.

You can also contact Samaritans any time, day or night.

  • Call 116 123
  • Email jo@samaritans.org

Urgent Treatment Centres (UTC) and Accident and Emergency departments (A&E)

Urgent Treatment Centre

The Urgent Treatment Centre based at Wycombe Hospital, is open from 8am until 8pm, 7 days a week. It is GP led and staffed by doctors and nurses. The UTC is for when you need urgent but not life-threatening medical attention.

There is no A&E department at Wycombe Hospital.

Accident and Emergency departments

Stoke Mandeville Hospital

Additional mental health support

The Bucks Safe Haven service is operating in Buckinghamshire from 6pm- midnight, in the following locations:

High Wycombe:

7 nights a week

260 Desborough Road, High Wycombe, Buckinghamshire, HP11 2QR.

Please call: 01494 218098

Aylesbury:

Sunday, Monday, Tuesday and Wednesday

Peach Tree House, Oxford Health NHS Foundation Trust, Bierton Road, Sapphire Way, Aylesbury, Buckinghamshire, HP20 1EG.

Please call: 01296 453017

Useful contacts

  • NHS 111

    Visit NHS 111 online

    Call: 111

    You should use the NHS 111 service if you urgently need medical help or advice, but it’s not a life-threatening situation.

    For medical emergencies, call 999.

  • Samaritans

    Visit the Samaritans website

    The Samaritans offer a 24-hour confidential telephone helpline.

    Call: 116 123 (24 hours, 365 days)
    Email: jo@samaritans.org

  • Police

    For emergencies, call 999.
    For non-emergencies, call 101.

Close

IMPORTANT SERVICE INFORMATION FOR THE CHRISTMAS PERIOD – PLEASE READ!

There will be some changes to our opening hours during the festive period, including some service closures.

Our service and phone lines will be closed on Christmas, New Year and bank holidays.

For service information during this time, including emergency and non-emergency help outside of our service hours, please visit our Christmas Service Information page.

Christmas Service Information